Do you offer discounts or promotions?
Yes! We frequently run promotions and offer exclusive discounts. Sign up for our newsletter or follow us on social media to stay updated.
What should I do if I received a damaged or incorrect item?
We’re sorry for the inconvenience. Please contact us within 5 days of delivery with a photos and unboxing video without edit or cut of the damaged or incorrect item, and we’ll send a replacement or issue a refund. as per policy.
Can I modify or cancel my order after placing it?
If your order hasn’t been processed or shipped, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible. Once an order has shipped, it cannot be changed.
What is your return policy?
We offer a 5 day return policy from the date of delivery. Items must be unused and in original packaging. To start a return, please contact our support team or visit our Returns Policy.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking link. You can also log into your account and check the “My Orders” section for tracking updates.
What payment methods do you accept?
We accept all major credit and debit cards, We also support most of the UPI payments apps and Net banking.
How can I contact customer service?
You can reach us via email at support@frontex.shop or through our contact form here, or Create a support ticket if you have account with us.
